Privacy Policy

1. Use of Information

We use the information we collect strictly to operate our business and provide you with a high-quality service. This includes:

• Processing and fulfilling orders, receipts, and quotations.
• Generating and managing purchase orders.
• Communicating regarding delivery, collection, or order status.
• Providing responsive customer support via phone, SMS, and WhatsApp.

2. Information We Collect

To facilitate our services, we may collect the following data:

• Contact Details: Full name, phone number, and WhatsApp number.
• Transactional Data: Order details, invoice history, and receipt records.
• Communication: Messages sent to us through the website or WhatsApp.
• Usage Data: Information about how you use our website to help us improve user experience.

3. Third-Party Services

We rely on trusted service providers to run our platform. These providers are not permitted to use your data for their own marketing purposes:

• Firebase/Google: Used for hosting, database management, user authentication, secure data storage, and performance analytics.
• Meta (WhatsApp): Used to send digital receipts, quotations, order confirmations, and OTP verification messages.
• Messaging Providers: Standard SMS services for order notifications.

4. Data Sharing and Sale

We do not sell your personal information. Your data is shared only with the specific service providers mentioned above which are necessary to process your orders and operate our business effectively.

5. Your Rights

You have the right to request access to your data, ask for corrections, or request the deletion of your personal information. Please refer to our User Data Deletion Instructions for details on how to exercise these rights.